FAQ

• Eng company chi nge i nih?

  A siamtu kan ni. Kan factory tlawh turin kan lo lawm a che!

• Order quantity tlem ber i nei em?

  Ni e, international order zawng zawng hian MOQ hi an nei vek tur a ni. Product, MOQ hrang hrang nei product hrang hrangah a innghat a, sample order kan pawm emaw i test atan free sample kan pe emaw a ni.

• I man engzat nge ni?

  Kan man hi supply leh market factor dang a zirin a danglam thei a ni. I company in min rawn biak hnuah updated price list kan rawn thawn ang che.

• Document kaihhnawih te chu i supply thei ang em?

  Ni e, documentation tam zawk kan pe thei a, chung zingah chuan Certificates of Analysis / Conformance te pawh a tel a; Inpeizawnna; Origin, leh a tulna hmunah export document dangte.

• Customized service i pe thei ang em?

  Yes,OEM/ODM services te chu kan pe thei ang.

• Lead time average chu engzat nge ni?

  Sample tan chuan lead time hi ni 3-5 vel a ni. Order pangngai tan chuan lead time hi pawisa dawn atanga ni 7-15 chhung a ni. Mass production atan chuan lead time chu pawisa dawn atanga ni 15-30 chhung a ni.

  Customer thenkhat tan chuan kan warehouse te hi Europe leh United States-ah a awm a, chuvangin bungrua hi rang takin kan rawn thleng dawn a ni.

  Eng kawngah pawh i mamawh phuhruk kan tum ang. A tam zawkah chuan kan ti thei a ni.

• Eng ang pawisa pek dan nge i pawm?

  Bank transfer, Western Union emaw PayPal emaw hmangin pawisa i pe thei a, 30% deposit in advance, 70% balance chu B/L copy(bulk quantity) copy nen i pe thei bawk.

• Product warranty chu eng nge ni?

  Kan thil siam leh kan hnathawh dan hi kan warranty a ni. Kan inpekna chu kan thil siamte chunga in lungawina tur a ni. Warranty emaw awm lo emaw pawh nise, mi zawng zawng lungawina tur khawpa customer issue zawng zawng ngaihtuah leh chinfel hi kan company culture a ni.

• I shipment dan chu eng nge ni?

  Product order tam tak tan chuan tuipui hmangin kan thawn chhuak tlangpui.

  Product order tlemte tan chuan shipment atan air emaw courier emaw kan thlang thin.

  I duh dan azirin express company tam tak DHL, FEDEX, UPS, TNT, etc. kaltlangin kan deliver thei a ni.

• Thil siamte him leh him taka thawn chhuah theihna tur i tiam em?

  Ni e, export packaging quality tha tak tak kan hmang fo thin. Thil hlauhawm tak tak tan specialized hazard packing kan hmang bawk a, temperature sensitive thil atan validated cold storage shippers kan hmang bawk. Specialist packaging leh non-standard packing mamawhna chuan pawisa chawi belh a ngai thei bawk.